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Refund policy for visa refusals

The following rules have been decided by IBS Senate and apply for refunding of tuition fees.

Refund Policy for non-EU applicants – Vienna Campus:

  • Once you have received the admission certificates of IBS for the visa application, you are entitled for a refund only if your visa is refused and you email the refusal document to IBS. No other excuse for the refund is accepted.
  • Please note, that in case your visa is granted we can NOT refund you the application fee, tuition fee and the registration fee in any circumstances.
  • You will have to contact the Immigration Lawyer at Austria@mie.company to assist you with the visa process and you will have to prepare all required documents as he instructs you. His services are free of charge for you.
  • If all required visa documents have been submitted and your visa is refused and you have not enrolled, your paid tuition fee will be refunded with the exception of EUR 400 which is non-refundable.
  • If all required visa documents have been submitted and your visa is rejected and you have already enrolled, you may reclaim up to 14 October 2022 the full amount of your paid tuition fees with the exception of EUR 400. 
  • If all required visa documents have been submitted and you have enrolled and your visa is rejected after 14 October 2022, you may reclaim

         a. the tuition fee paid for the given semester minus 20% of its standard list price;

         b. the full amount of any tuition fees pre-paid for later semesters (if relevant);

  • If your visa is refused due to inappropriate visa documents, the application fee, the registration fee and EUR 2,000 from your tuition fee payment are non-refundable.
  • In case you have enrolled but do not receive the visa decision up to 14 October 2022, you can ask IBS to defer your intake to the next one without any financial repercussions. If you wish to defer after 14 October 2022, only 80% of your semester tuition fee can be deferred to the next intake.
  • If you decide to leave Austria or to transfer to another school, the application fee, tuition fee and the registration fee will NOT be refunded.

 

If your visa application is rejected, you have to apply (https://apply.ibsbudapest.com/courses/course/307-refund) for a refund.

IMPORTANT: Please note that due to the strict financial regulations we can transfer the refund only to the same bank account that we received it from.

How to apply for a Refund:

  1. Please log in to your original application with your applicant code. This gives you access to your IBS account. If you forgot your applicant code, please send us an email to info@ibsvienna.com
  2. Please go to the FIND PROGRAMMES section on the left side and click on OTHER, then under STUDY LANGUAGES on the right side please choose UNSPECIFIED
  3. Choose REFUND and click on Apply now on the right side.
  4. Then clone your personal data by clicking the Yes, clone my previous application button.
  5. Please attach your visa refusal document to your refund application, as we cannot process your request without that!
  6. Please attach your full Austrian visa refusal document.
  7. Fill in all the required bank data (the bank data must match the bank data of your original payment).
  8. The next step is to submit your application.
  9. We will start working with the application and inform you about the next steps as soon as possible.

Additional regulations of the Refund Policy  https://www.ibs-b.hu/how-to-apply/fees

The tuition fees shall not be claimed back in whole or in part, by taking the following cases into consideration:

1. if a student from the European Union member states prior to the first day of the term time requests the termination of its student legal relationship or the declaration of the term as a passive term, it shall be entitled to reclaim the full amount of tuition fee.

2. if a student requests a passive semester or the termination of its student contract after the beginning of the semester’s term time, but within one calendar month of the first day of the semester time, the student shall be provided with an opportunity to use 80% of tuition fee paid for the given semester to cover part of the tuition fee in a later semester, within 1 calendar year. Only students from the European Union may reclaim tuition fees that have been paid but not used.

3. if a student, after the beginning of the semester’s term time, but within one calendar month of the first day of the term time, requests and receives permission for transfer to another academic programme within the College (with or without claiming passive status on the original academic programme), the tuition fees already paid must be counted against the required fees of the new programme; any difference (if the new programme has a higher fee) must be paid by the student, or (if the new programme has a lower fee) be refunded to the student.

4. if the student from outside the European Union failing to start or continue his/her studies possesses a residence permit in Austria unrelated to his/her studies at IBS, he/she shall be entitled to refunds according to 1)-2) above. The registration fee is non-refundable in this case either.